Failure Triage in Bulk of Other Test Runs based on Triage completed for a specific Test Run

Under this topic you have seen how to assign root cause of failure or issue to one run at a time. In this article you will learn how to assign root cause(s) of failure or issues in bulk to multiple test runs in a test cycle, based on the root cause(s) of failure you assigned and issue linkages you did to a specific test run as part of triaging its failures.

To initiate this powerful but easy to use workflow, you have two options:

• Open the 'Actions' menu for the test run for which you completed the failure triage (or ML performed autonomous troubleshooting/triage for you). You will see one or three options at the bottom of the actions menu under the section "Failure Triage in Bulk of Other Test Runs". If you finished the issue linkage OR the root cause of failure assignment but not both, you will only see one amongst the first two options. If you finished both issue linkage and root cause of failure assignment, you will see all three options.
  
  
  


• Click on the 3 horizontal dots within the 'Failure Triage' section within the header of the test run execution detail screen for the test run for which you completed the failure triage (or ML performed autonomous troubleshooting/triage for you). You will see one or three options at the bottom of the actions menu under the section "Failure Triage in Bulk of Other Test Runs". If you finished the issue linkage OR the root cause of failure assignment but not both, you will only see one amongst the first two options. If you finished both issue linkage and root cause of failure assignment, you will see all three options.
  
  
  

Once you initiate the bulk assignment workflow, you will see a couple of changes on the test runs home screen.

• To the right of the 'My Selections' tab, you will see the context printed for your chosen bulk action. To the right of this context printed, you will see a white right arrow on a blue circle.
  
  
  


• If you click on the white arrow on the blue circle icon, you will see an overlay open up that shows on the left hand side the test run that you selected as the "source" for your bulk updates/correction of root causes of failure and/or issue linkages for other test runs in the same (or other test cycle).
  
  
  


• In addition, you will also notice that the 'Actions' column shows a shopping cart kind of icon that allows you hand-pick the list of test runs in the same or a different test cycle (as the source test run) that you want to define as 'target; for your bulk action. This can be any number of test runs that you think would benefit from the bulk action. Clicking on the green shopping cart icon will add the test run to your 'My Selections' list (tab). As you add more and more test runs to your 'My Selections' list, the numerical counter will increment and show the total number of test runs chosen as the target list for your bulk updates from the source test run.


• You can switch back and forth between the 'Runs List' tab and the 'My Selections' tab of your Test Runs. When you are on the 'My Selections' tab, you can remove any test run individually from your 'My Selections' list by clicking on the red shopping cart icon in a row OR if you prefer, click on the red shopping cart icon in the column header to remove "all" test runs once from your 'My Selections' list.
  
  
  


• When you are on the 'Runs List' tab you can also click on the icon in the column header of the actions column to switch between the 'Selection' mode and the 'Actions menu' mode for the test runs. These icons act like a toggle switch. Each subsequent click toggles the switch to the other mode.


• To get all your target test runs on which you want to perform the bulk action, you can perform a series of searches by refining the search criteria each time. You will not lose the test runs you already added to your 'My Selections' tab unless you cause the page to reload. As long as you are on the test runs page and perform searches you will NOT lose your 'My Selections' list. Once you have all the target test runs in your 'My Selections' list, you should click on the right white arrow on the blue circle icon (described previously in this section) and in the overlay choose the appropriate options for the bulk operation for both the root cause(s) of failure and the issue linkage. You can choose one option for the root cause(s) of failure and a different option for the issue linkages, if you prefer. Then click 'Apply'


• Once you click 'Apply', Worksoft SaaS will bulk apply the root cause(s) and/or issue linkages from your "source" test run to each of your "target" test runs you selected in your 'My Selections' tab. Once the bulk operation successfully completes, your 'My Selections' list will be automatically emptied and the 'Runs List' tab will automatically show only your target test runs. This will give you an opportunity to verify (if you choose to do so) that the bulk update did what you expected.